PTR House (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our building or interact with us, including HPR House, our child building. Please read this policy carefully.

1. Who We Are

Our website address is: https://hprhouse.com.

2. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, and any other details provided during inquiries or visits.

  • Communication Information: Records of correspondence, including inquiries sent to [email protected].

  • Location Information: Physical address when you visit HPR House or PTR House.

  • Technical Information: Device information, IP address, and browsing behavior if you interact with our website.

  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

3. How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries and provide customer support.

  • To improve our services, facilities, and communication.

  • To send important updates about our real estate projects.

  • To comply with legal and regulatory requirements.

  • To manage comments and interactions on our website.

4. Media Uploads

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

5. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

6. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

7. Sharing Your Information

We do not sell or rent your information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in operations such as customer service or marketing.

  • Legal Authorities: As required by law or in response to legal processes.

  • Business Transfers: In the event of a merger, sale, or transfer of assets.

If you request a password reset, your IP address will be included in the reset email.

8. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

9. Your Rights

You have the right to:

  • Access and review your personal information.

  • Request correction of inaccuracies in your information.

  • Request deletion of your personal data, subject to legal obligations.

  • Opt-out of receiving marketing communications.

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise these rights, contact us at [email protected] or +91 9321698559.

10. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website or communication may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing your information.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website or through other communication channels.

13. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Address:
HPR House,
Opp Kandivali Police Station,
S.V. Road, Kandivali West,
Mumbai – 400067

Email: [email protected]
Phone: +91 9321698559